Privacy policy

Last updated: August 26, 2025

At Pyaro Vrindavan Store, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website [www.pyarovrindavanstore.com] (the “Site”), operated by Pyaro Vrindavan Store, a sole proprietorship based in India.

1. What Information We Collect

When you use our website or place an order, we may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number, shipping/billing address

• Payment Information: UPI ID, card details, or other payment information (processed securely via payment gateway)

• Device Information: IP address, browser type, time zone, cookies, and how you interact with the Site

• Order Information: Products purchased (e.g., Tulsi malas, Brij Razz, organic dhoop), order value, delivery status, returns, and preferences

• Marketing Preferences: Your communication preferences and interactions with our emails or ads

We collect this information directly from you when you place an order, subscribe to our emails, or browse our store.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders, including payments and confirmations

• Communicate with you about orders, returns, or support queries

• Personalize your shopping experience with spiritual products

• Send you marketing messages (only with your consent)

• Screen transactions for fraud or suspicious activity

• Comply with legal, tax, and regulatory obligations

3. Sharing Your Information

We share your personal information only as necessary and with trusted service partners:

• Shopify: Our ecommerce platform provider (data stored securely)

• Courier Partners: For pan-India delivery (Bluedart, Delhivery, Ecom Express, ShadowFax, XpressBees)

• Payment Gateways: To process payments securely (e.g., Razorpay, Cashfree, PayU)

• Service Providers: For analytics, email marketing, and customer support

• Legal Authorities: When required to comply with Indian laws or government orders

We never sell or rent your personal data to third parties for marketing.

4. Data Storage & Retention

Your information is stored securely through Shopify’s infrastructure, with servers hosted internationally. We retain your data only as long as necessary for:

• Order fulfillment

• Customer service

• Legal & tax recordkeeping

• Fraud prevention

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

• Ensure secure checkout and login

• Improve website performance and experience

• Show you relevant offers and ads

You can manage cookies through your browser settings.

6. Your Rights (India Residents)

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete details

• Withdraw consent for marketing at any time

• Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at vrindavanpyaro730@gmail.com.

7. Data Security

We use industry-standard security measures, including encryption, access control, and secure payment gateways. While we take strong precautions, no method of transmission online is 100% secure.

8. Children’s Privacy

We do not knowingly collect or solicit data from individuals under 18 years of age. If such data is found, it will be deleted promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Please check periodically for changes.

10. Contact Us

If you have any questions or requests regarding your personal data, you can reach us at:

Pyaro Vrindavan Store
Shop number 3, Madan Mohan Chauraha, Vrindavan, 281121 Uttar Pradesh, India
📧 Email: vrindavanpyaro730@gmail.com
📞 Phone: +91-8218541082